Need support quickly? For software related problems where you have a working computer and Internet connection, online remote assistance is often more suited than an on-site call.
However hardware related problems typically cannot be solved by Online Remote Assistance - an on-site or workshop repair is necessary to complete these requests.
At the end of the process you will either call us or a representitive will call you to discuss the fault and billing - before proceeding with the repair. Our representative will be able to view and use your desktop similiar to if the representative was sitting in front of it.